FREQUENTLY ASKED QUESTIONS
Event Details
13 November 2025, Hilton Bankside, London
Conference
08:00 Conference registration
16:30 Conference finish
Awards
18:30 Drinks Reception, Bankside Balcony
19:15 Welcome Speech
19:30 Dinner
21:00 Awards ceremony
22:15 Awards after-party
23:30 Carriages
*Timings may vary depending on your ticket type. Event timings are also subject to change.
Business Casual
You can add your dietary requirements when making your booking for both the conference and Awards.
Tickets & Guests
Your ticket will be emailed to you, so you can show on your phone for the awards.
For the conference you will not need a ticket, you will receive your delegate pass upon arrival
For the Awards you will receive an e-ticket one week prior to the event. You will need to show this when entering the awards in the evening.
We are unable to hold tables however if you have any special requests you can contact our booking team - cheryl.wood@emap.com
Yes, we ensure all guest tickets are seated together unless you request an alternative seating plan
You can amend your table guest names up until 2 weeks before the awards. If there are any last minute changes these will need to be emailed to logistics@emap.com. However, please note any last minute changes may affect the availability of any dietary requirements
You can change the guest names on your account up till 2 weeks before the event, any after this date should be email to logistics@emap.com
We will also ensure special accessibility is available. For any accessibility access please email logistics@emap.com
You will receive your awards e-ticket via email- if you are booking for a large group, please ensure you have each individual email address.
For the conference you will not receive an physical ticket but will be emailed to access our Property Week app and will be able collect your badge upon arrival
If you have a guest who can no longer attend you can change the guest name to someone else within your account booking. Any issues please email logistics@emap.com
Logistics
Venue information can be found here.
Yes we have a cloakroom available for both the conference and the awards
Please click here.
Click here to find out more about the venue
Special Requests
Details to follow
We recommend emailing us at logistics@emap.com so we can discuss the layout of the venue and how we can best accommodate you
All dietary requirements will be sent to the venue kitchen to ensure they are catered for. If you have any special requirements we recommend you inform us of this early to ensure the catering team can prepare alternative meals
Submission FAQs
Please see our entry guide here, for further information on eligibility.
Entries for 2025 are now closed.
We are happy to provide judges feedback on your entire if you do not win. To do this please contact Logistics@emap.com
Yes this can be done by logging into your account and going into completed submissions.
Each entry has a different set of criteria which you can view on each category. This will include, dates of which projects need to be completed, testimonials, a details description of your project or induvial you are entering.
Financial & Refunds
This is to create a clear picture for the judges
If you have received a discount code it can be applied on the final page of booking (when booking this would be step 4)
Invoice & Payment
Once you have booked and chosen to pay via invoice, please allow our accounts department up to 10 working days to process and send the invoice. If you have not received it after this date please email logistics@emap.com
If you would like to make any changes to your invoicing details please email logisics@emap.com
We allow guest to purchase conference tickets
General Support
If you have any questions please contact logistics@emap.com
All information for the agenda will be on our website. We will also give you access to the Property Week app one week before the event.
At the awards each winner will receive a Property Week trophy
We have the hotelmap website which will help you get the best price and best hotel for the venue location
We do not provide the menu prior so we recommend you provide us with any dietary details
Parking arrangements to follow
Venue directions can be found here
If you are already a subscriber to Property Week , you are entitled to £100 off your ESG EDGE Conference ticket.
To secure your discount please contact: Cheryl Wood cheryl.wood@emap.com
*Cannot be used in conjunction with any other offer or retrospectively